At Bling, we believe there's nothing more important than family. That's why we're working every day to provide families peace of mind through our app.

Bling is Europe's first Super-App for families, simplifying family finances, organization, and communication for easier everyday life. Already today we are among Europe's fastest-growing consumer brands, on track to becoming the daily companion for millions of families.

For this journey, we’re looking for a CRM Manager to fuel the growth and retention of our user base through innovative, strategic communication. Join our talented team of two experienced CRM Managers to collaboratively shape and execute high-impact campaigns that truly resonate with our customers.

What you'll be doing

In a nutshell: As our CRM Manager, you’ll be at the heart of our customer engagement efforts, responsible for both crafting and implementing our lifecycle communication strategy. You’ll manage CRM activities for over +100k customers, with a strong focus on activation and conversion, ensuring our messaging resonates and drives action. This involves:

• Owning and driving early lifecycle communication across push, email, and in-app channels
• Developing targeted, high-impact communication for specific customer segments to maximize engagement and retention
• Designing and executing A/B tests to optimize campaigns and scale successes
• Analyzing the performance of CRM campaigns, gathering insights, and driving continuous improvement
• Scheduling and managing push notifications, emails, and in-app messages using Customer.io
• Collaborating closely with the Marketing and Creative teams to brainstorm, develop, and brief new campaigns

What we're looking for:

• You have 1-4 years of experience in CRM campaign management,  and a track record of driving results
• You bring experience thriving in a fast-paced, growth-oriented startup environment
• You’ve managed B2C CRM systems like Customer.io, Braze, Iterable, or LeanPlum
• You bring analytical skills and understand the importance of brand alignment in communication
• (First) experience with coding languages like JSON, Liquid, or HTML is a plus
• You’re excited to work hands-on, roll up your sleeves, and make a big impact in a small team
• You are fluent in English and possess a good understanding of German

Perks of joining Bling:

• Play a key role in shaping Europe’s first Super-App for families, making a real impact on how families connect and thrive.
• A vibrant, modern office in the heart of Berlin Mitte, with great transport links, diverse lunch options, and a fully stocked kitchen (drinks, breakfast, snacks included).
• A MacBook and high-quality equipment to ensure you have everything you need to excel.
• A flexible hybrid work model—options to work in the office, from home, or remotely
• Rapid growth opportunities through hands-on project ownership, internal workshops, and continuous learning.
• Regular team events that strengthen our culture and make every success even more enjoyable.
• Exclusive Bling Mobile plan provided to all employees, keeping you connected with premium mobile services and perks.

If you've read this far, you're probably interested. That's great! Because we want to get to know you and are looking forward to your application - feel free to apply via our website.